How Can We Help You?
Need help with LAIT Run Connect? We're here to support athletes using the platform for running challenges and competitions.
Frequently Asked Questions
Find quick answers to common questions about LAIT Run Connect.
Go to your profile settings → Click "Connect with Strava" → Authorize access in the popup window. Make sure you're logged into the correct Strava account. The connection is instant and syncs your past 30 days of activities.
About the Platform
LAIT Run Connect allows runners to join organized challenges by syncing running activities from Strava and other supported fitness services. Track your progress, compete fairly, and earn rewards.
Contact Support
Email us directly:
run-support@lait.co.idResponse time:
Or use the contact form:
Open Contact FormData & Account Removal
We respect your privacy and data rights. You have full control over your information.
Send us a Message
Need Immediate Assistance?
Our live chat support is available Monday-Friday, 9am-6pm EST. Click the chat icon in the bottom right corner to get instant help.